RETURNS

RETURNS & EXCHANGES

Thank you for shopping with us! All products are printed on demand just for you, which is why it takes us time to process your order. Making items on demand instead of in bulk reduces overproduction and waste and helps prevent buildup in landfills, which is eco-conscious, sustainable and planet-friendly! Further, because we only print items on demand, we do not refund or exchange products except for item defect. This means we do not refund or exchange wrong size or color ordered or items sent to a wrong address entered at checkout. Kindly verify your shipping address, color and size of item at checkout. We provide sizing charts for all fitted products to help you choose your correct size. These sustainable policies help ensure zero waste, lower our effect on climate change, protect us from Covid-19 infection, lower our warehouse storage, help us avoid using resources to inspect and re-package products, and save us the cost of shipping items back and forth. This keeps our costs down, protects us from Covid-19 and makes our items as accessible as possible to all shoppers, all in addition to being planet-friendly! To initiate the replacement of a defective item, please see our directions below. If you are unsure what to order for a loved one, consider the gift of choice with our store GIFT CARDS! 

DEFECTIVE ITEMS

Please notify us within 15 days of receipt of your item that it is defective by contacting our store at ladylibertyandco@gmail.com and kindly send us photos of the defect & your order number. Once your product is approved for replacement, we will immediately ship your item at no cost to you!

Cheers to Truth & Justice!

The Support Care Team at

LADY LIBERTY & COMPANY