RETURNS

RETURNS & EXCHANGES

We print items on demand, so the products you receive from us are hot off the press! Fulfillment on demand helps reduce waste and prevent landfill buildup, which is eco-conscious and planet-friendly! We are happy to replace lost and defective items (see below) but we currently do not accept any returns or exchanges. We regret any inconvenience this policy may cause and are working to allow size exchanges in the future! Please sign up for our newsletter to receive updates about this policy & our products. To choose your correct size, there are imperial and metric size charts on relevant product pages. If purchasing a gift, consider the gift of choice - with our store gift cards! Thank you for your business.

DEFECTIVE & LOST ITEMS

Please ensure your shipping address is entered correctly before you place an order with us as we do not refund or replace items sent to a wrong address entered by the customer or which are marked as delivered by the carrier. All claims for lost & defective items must be submitted to us by email no more than 14 days after the estimated delivery date. In the rare event you receive a defective item, notify us by email and include your order number and photos of the defect. Once your product is approved for replacement, we will replace your item. In the event your item is late, contact the carrier with your tracking number to inquire about its location. If the carrier confirms that the item is lost, notify us by email within 14 days after the item's estimated delivery date and we will replace the item.

Thank you for your business

Lady Liberty & Company🗽

ladylibertyandco@gmail.com