Thank you for shopping with us. Our items are made on demand which is why it takes us time to process your order. Making items on demand reduces overproduction and waste and helps prevent landfill buildup, which is eco-conscious and planet-friendly! Because our items are made on demand, all sales are final. We do not offer exchanges for any reason. We do not refund or replace items marked as delivered by the carrier. To help you choose your size, sizing charts are provided on product pages. If unsure about what to order as a gift, consider our store Gift Card! (Our spa care line makes a great gift, too! Simply click "Spa" on the top bar.)
If you receive a defective item, notify us within 14 days of receipt of your item that your item is defective by contacting our store at email@example.com and send us photos of the defect & the item's order number. Once your product is approved for replacement, we will ship you a replacement item. Thank you for shopping with us.
Thank You & Kindest Regards,
LADY LIBERTY & COMPANY