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RETURNS

 

RETURNS, REFUNDS & EXCHANGES

Thank you for your interest in our brand. Each item you order from us is custom made & created on demand. We provide sizing charts for all appropriate items to help you successfully choose your correct size and, because it is more environmentally and economically sustainable, we do not allow returns or exchanges except for item defect. Please see our directions below to return and replace a defective item. If you are unsure of what to choose as a gift for a loved one, please consider the gift of choice with our LL&CO™ store gift card. Thank you for shopping with us.

DEFECTIVE ITEMS

Thank you for your order. We apologize that you have received a defective item. Please notify us within 30 days of receipt of your item that your item is defective & include photos of the item's defect & your order number. Once your product is approved for replacement, we will immediately ship you your brand new product. Thank you for shopping with us.

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