SHIPPING

ABOUT OUR SHIPMENT

Thank you for shopping with us! We're so happy to have you. Live shipping rates, including express shipping options, are available at checkout, depending on your region. Shipping options are based on your geographic region and will not appear if not available in your region. We have ethical (sweat-shop free) factories all over the globe, so shipment times can vary and are based upon your location. Items should arrive within the estimated delivery window. All shipped items come with tracking and customers receive a follow-up email from our store containing their product tracking information after their purchase.

WE SHIP SUSTAINABLY

Around 81% of our orders are delivered within the same region in which they’re fulfilled because having fulfillment centers close to our customers is good for both business and the planet! Strategically located fulfillment centers allow for faster shipping times, lower shipping costs and also help with reducing CO₂ emissions produced when transporting orders. Therefore, products available in the same region are shipped together whenever possible as this helps our customers save money and is much better for the environment! Our planet is our precious spaceship and dear home and we must respect it and keep it beautiful!

RETRIEVE LOST ITEMS

Thank you for your order! If the delivery time for your item has passed, please locate your tracking number from your shipping notification email & contact the mail carrier to inquire about your item. At checkout, kindly ensure your shipping address is correct as we do not refund or replace items sent to a wrong address entered at checkout by the customer. We are not responsible for items that become lost or stolen after delivery. If the delivery time for your item has passed and the carrier is unable to locate it even after your inquiry, please contact us no later than 14 days after your expected date of delivery so we may investigate your shipment and send you a replacement product at no cost to you.