SHIPPING
ABOUT OUR SHIPMENT
Live shipping rates and express shipping options are available at checkout. Shipping options are based on your geographic location and will not appear if not available in your locale. We have ethical (sweat-shop free) factories all over the globe, so shipment times can vary and are based upon your location. Items should arrive within the estimated delivery window. All shipped items come with tracking and customers receive a notification with product tracking.
WE SHIP SUSTAINABLY
Around 81% of our orders are delivered within the same region in which they’re fulfilled because having fulfillment centers close to our customers is good for both business and the planet. Strategically located fulfillment centers allow for faster shipping times, lower shipping costs and help reduce CO₂ emissions. Products available in the same region are shipped together whenever possible as this helps our customers save money and is better for the environment.
EFFICIENT BULK SHIPPING
Buying multiple products from us in a single purchase allows us to combine as many products as possible in a single shipment to lower the total cost of shipping and carbon emissions. As a company which prides itself on principles of eco-consciousness sustainability, these policies help us fulfill that goal of being as energy efficient, eco-friendly, economical and sustainable as possible. We believe it's important to not only create and sell beauty, but to do it responsibly.
RETRIEVE LOST ITEMS
Kindly ensure your shipping address is correct as we do not refund or replace items sent to a wrong address entered by the customer. If the delivery time for your item has passed, please locate your tracking number & contact the mail carrier to inquire about your item. We do not refund or replace any items that are marked as delivered by the carrier unless they are defective. If your item is late and the carrier is unable to locate it, kindly notify us so we may replace your order.
Thank You & Kindest Regards,
LADY LIBERTY & COMPANY