SHIPPING
ABOUT OUR SHIPMENT
We have ethical (sweat-shop free) factories all over the globe so shipment times can vary as they are based upon your location. Live shipping rates are calculated at checkout and we have express shipping options available depending on your location. Items should arrive within the estimated delivery window. All shipped items come with tracking so you can track your shipment.
SHIPPING SUSTAINABLY
We fulfill your orders at the closest fulfillment center to you for faster shipping times, lower shipping costs and reduced CO₂ emissions. Our shipping rate with CO2 offsetting allows profits from this shipping option to go to Native to fund projects that reduce carbon emissions. By choosing this option, you offset all emissions associated with blank product manufacturing, fulfillment, shipping, and expected product care.
SHIPPING EFFICIENTLY
We encourage our valued customers to purchase items in bulk shipments when buying multiple products. This can lower the cost of shipping for each individual item and our own store's carbon emissions, so we can ship items as sustainably as possible. We believe it's important not just to create and sell beautiful products, but to do it responsibly - with planet earth in mind.
RETRIEVE LOST ITEMS
Please ensure your shipping address is correct at checkout as we do not refund or replace items sent to a wrong address entered by the customer or items marked as delivered by the carrier. In the rare event your item is late and still has not arrived, contact the mail carrier with your tracking number to inquire about its location. If the item is lost due to courier error, we will replace the item. Claims to replace items lost in transit must be sent to us within 14 days of the estimated delivery date. Thank you.
SHIPPING SPA ITEMS
Currently, all beauty products (Floral Hand & Body Lotion, Floral Hand & Body Wash, Hand & Body Lotion, and Refreshing Hand & Body Wash) are limited to these shipping zones:
- European Union
- The United Kingdom
- The United States and their territories
Thank you for your business
Lady Liberty & Company🗽