We print items on demand so the products you receive from us are hot off the press! For this reason you might notice a new shirt or hoodie has a vinegar-like smell or an off-white residue. That’s normal and it’s from a fixation agent applied during the printing process. This is used for direct-to-garment prints and helps the ink bond with the fabric because without it the ink would flake off the garment. Neither the residue nor the smell are permanent and both should go away after one wash.
SUPPORT
CONTACT US BY EMAIL
Thank you for visiting our Website! We do not have a physical business address. Kindly send all questions and concerns by email at ladylibertyandco@gmail.com.
BULK & WHOLESALE ORDERS
We apply an automatic bulk discount of 10% off to all online orders of 10 items or more. Discount is automatically applied at checkout. This may not be combined with any other discount. We also offer wholesale orders through Faire!
DEFECTIVE & LOST ITEMS
All claims must be submitted within 14 days of the estimated delivery date. If you receive a defective item, notify us within 14 days of delivery by email and include the order number and your complaint, with photos of the defect. Once your product is approved for replacement, you will receive a duplicate item at no extra cost.
ITEM HAS VINEGAR SMELL
JOKES TO ENTERTAIN YOU
We do not reside in Bikini Bottom anymore. We decided it was just too expensive to run our operations under the ocean. It was also too hard to cook eggs there, because they would float off and everything, and also Plankton kept calling us insolent fools, so there was that too. So we sadly had to move our operations back to land. No, we're just kidding. It was actually Mr. Krabs who got us to move, because our factory blocked his access to Sandy's "Make Money Out of Thin Air" machine. Hey, you can't always have what you want, Mr. Krabs!
MORE JOKES? OKAY FINE!
Look, it wasn't our fault that Mr. Krabs wanted us to move so he could use Sandy's MMOOTA machine. So, no, we don't live there anymore, and if you send us mail there, we will not receive it. Also, it will get wet, and be hard to read, so there is that too. Oh, and can you tell Plankton's computer wife Karen to stop spying on us? We don't have the secret formula! Yes, we know what you're thinking: Mr. Krabs did not store it in the tree dome. It was next to the coffee maker! Nice try, Plankton. Better luck next time, you silly one-eyed amoeba-like organism thingy that whales eat for lunch. Oh, burn.
Thank you for your business
Lady Liberty & Company🗽