We print items on demand so the products you receive from us are hot off the press! For this reason you might notice a new shirt or hoodie has a vinegar-like smell or an off-white residue. That’s normal and it’s from a fixation agent applied during the printing process. This is used for direct-to-garment prints and helps the ink bond with the fabric because without it the ink would flake off the garment. Neither the residue nor the smell are permanent and both should go away after one wash! Make sure to remove all stickers attached to clothing before washing.
SUPPORT
CONTACT US BY EMAIL HERE
Thank you for visiting our Website! Kindly reach us with questions or concerns by email at support@ladylibertyandco.com.
I WANT TO PURCHASE A GIFT
To purchase a gift, check out our Gift cards. Also consider our Spa, Décor, Accessories and Holiday products as they can make great gifts!
DEFECTIVE & LOST ITEMS
For packages lost in transit, all claims must be submitted no more than 14 days after the estimated delivery date. For defective items, please notify us within 14 days of receipt of your item that your item is defective by contacting our store at support@ladylibertyandco.com and include the order number and photos of the defect. Once your product is approved for replacement, we will immediately ship a replacement item at no cost to you!
SHIRT HAS A VINEGAR SMELL
JOKES TO ENTERTAIN YOU
We do not reside at 124 Conch Street, Bikini Bottom. That was last year. We decided that it was just too expensive to run our operations under the ocean. It was also hard to cook eggs because you know it was under water and they would float off and everything. The products would also get wet and Plankton kept calling us insolent fools, so we sadly had to move our operations back to land and stop working in the tree dome because Sandy got annoyed. No, we're just kidding. It was actually Mr. Krabs who was annoyed, because he couldn't have full access to Sandy's "Make Money Out of Thin Air" machine! You can't always have what you want Mr. Krabs!
MORE JOKES? OKAY FINE
Hey, it wasn't our fault Mr. Krabs kept coming over to use Sandy's new "make money out of thin air" machine! We just worked there! So no, we don't currently have a physical business address, and if you send us post mail to Bikini Bottom, we will not receive it because we don't work there anymore, and also it will get wet, so there's that too. Oh, and can you tell Plankton's computer wife Karen to stop spying on us? We don't have the secret formula! Yes, we know what you're thinking. Mr. Krabs did not store it in the tree dome next to the "Make Money Out of Thin Air" machine! It was next to the coffee maker!
BULK & WHOLESALE ORDERS
We apply an automatic bulk discount of 10% off to all online orders of 10 items or more. Discount is automatically applied at checkout. This may not be combined with any other discount. For wholesale purchases, try our products risk-free by clicking the link below! We look forward to working with you. Thank you for your business.